In planningBangla-first support calls.
An AI agent that answers inbound customer-support calls in Bangla, English or Banglish, and hands off to a person cleanly. Planned
Simulation. Scripted example conversation (simulation):
- Caller: Amar order ta ekhono pai nai. Kothay ache?
- Agent: Let me check your order. One moment.
- Caller: Ami ekjon manusher sathe kotha bolte chai.
- Agent: Understood. Connecting you to a person now. You will not need to repeat yourself.
Handoff to a person: Summary passed on: order status question; caller asked for a person.
Status
- Planning
- Testing
- Pilot
Phase 0 (voice quality testing) is in progress. No product is live.
What we plan to build
Bangla, English, Banglish
Understand and answer in the language, or the mix, the caller actually speaks.
PlannedClean handoff
When a person is needed, pass the call on with a summary so the caller does not start over.
PlannedBuilt around your team
The agent is meant to take routine calls off your support team, not replace it.
PlannedHelp shape the pilot
We are talking to small and mid-size businesses with inbound support volume: e-commerce, delivery and internet providers.
Join the pilot waitlist